Help Center
Login troubleshooting
Your username is the email address used to register your account. Note that logins are case sensitive.
If you've forgotten your password, you can reset it at [dashboard.1099policy.com/reset](https://dashboard.1099policy.com/reset). Two-factor authentication may be required to complete sign-in.
Signing in to your account
To access your 1099Policy dashboard:
Visit [1099policy.com/signin](https://1099policy.com/signin)
Enter your email address
Enter your password
Click "Continue"
If you've enabled two-factor authentication, you'll need to complete an additional verification step.
Two-factor authentication (2FA)
When 2FA is enabled, you have two options to verify your identity:
1. Authentication app code
Open your two-factor authenticator (TOTP) app
Enter the 6-digit code shown in your app
Click "Continue"
2. Backup codes
Click "Can't access your phone? Try backup codes"
Enter your backup code
Click "Continue"
Note: Backup codes are generated during 2FA setup and can only be used once.
Forgotten password
To reset your password:
Click "Forgot your password?" on the sign-in page
Enter the email address associated with your account
Click "Continue"
Check your email for a reset code
Enter the code and your new password
Click "Continue" to complete the reset
You'll receive a confirmation when your password has been successfully reset.
Account verification
If your account requires verification:
Enter your email address
Enter the verification code sent to your email
Click "Verify"
Can't find your verification code? Click "Resend code" to have a new one sent to your email.
Joining an existing organization
If you're looking to join an existing organization you must be invited. You'll want to contact your 1099Policy organization administrator to get an invite to an existing organization.
Still can't sign in?
If you've followed the steps above but still can't access your account:
Check that you're using the same email capitalization that you used when you first signed up
Ensure you're using the correct email address
Check your spam folder for reset/verification codes
Try clearing your browser cache and cookies
Contact our support team for additional assistance
Security note: Multiple failed sign-in attempts may temporarily lock your account. If this happens, wait a few minutes before trying again or use the password reset option.