Your username is the email address used to register your account, and logins are case sensitive. We recommend adding 1099Policy to your safe sender list, in order to ensure you get reset or verification emails *(see instructions for Gmail or Outlook at the bottom of this article).

If you've forgotten your password, you can reset it at [dashboard.1099policy.com/reset](https://dashboard.1099policy.com/reset). Two-factor authentication may be required to complete sign-in.

Please note that if you're looking to join an existing organization, you must first be invited. Please contact your 1099Policy organization administrator to get an invite to an existing organization. If you're not sure who your administrator is, please contact support@1099policy.com using your company email.

Accessing your dashboard

1. Visit [1099policy.com/signin](https://1099policy.com/signin)

2. Enter your email address (case sensitive)

3. Enter your password

4. Click "Continue"

If you've enabled two-factor authentication, you'll need to complete an additional verification step.

Resetting your password

1. Click "Forgot your password?" on the sign-in page

2. Enter the email address associated with your account

3. Click "Continue"

4. Check your email for a reset code

5. Enter the code and your new password

6. Click "Continue" to complete the reset

You'll receive a confirmation when your password has been successfully reset.

Still can't sign in?

If you've followed the steps above but still can't access your account:

• Check that you're using the same email capitalization that you used when you first signed up

• Ensure you're using the correct email address

• Check your spam folder for reset/verification codes

• Try clearing your browser cache and cookies

• Contact our support team for additional assistance

Security note: Multiple failed sign-in attempts may temporarily lock your account. If this happens, wait a few minutes before trying again or use the password reset option.

For company email administrators

If you use Google Workspace, Microsoft 365, or a custom email setup and emails are being filtered before reaching users, we recommend:

• Whitelisting amazonses.com (our email provider)

• Adding these sending IPs:

  54.240.48.35

  (Additional IPs may be added as needed)

Also, ensure your email security policies don't block emails failing DMARC, since we currently have a p=none policy in place.

* How to add 1099Policy to your safe sender list (by email provider)

Gmail

1. Check your Spam folder:

   • Go to Gmail and click on the Spam folder in the left sidebar.

   • If you find an email from us, open it and click “Report not spam” at the top.

2. Create a filter to always allow our emails:

   • Click the gear icon in the top right and select “See all settings.”

   • Go to the Filters and Blocked Addresses tab and click “Create a new filter.”

   • In the From field, enter:

     @1099policy.com

   • Click “Create filter.”

   • On the next screen, check:

     • “Never send it to Spam”

     • (Optional) “Always mark it as important”

   • Click “Create filter.”

Outlook (Microsoft 365 or Outlook.com)

1. Go to Settings > Mail > Junk email.

2. Under Safe senders and domains, click Add and enter:

   @1099policy.com

3. Press Enter, then click Save.